Home Page Home

Customer Service Issues Service

Shopping Cart Check Out Check Out

Costume Index COSTUMES
Costume Size Info Size Info
Links Links


 

Cool Baby Accessories make a New Product
   Recommendation

   and/or give us
   feedback

   

 

 

 

 

 

 

Payment Options

use your Visa

MasterCard

American Express or

Discover Card

via our Online Secure Server

check by mail






Customer Service


HOW TO PLACE AN ORDER:
Our web site is set up with an electronic shopping cart. Use your mouse to select the item/size you want and then click (or double click) on the words "click to order". This will add the item to your shopping cart. Every time you add an item to your shopping cart, a contents list will appear so you can review/adjust your purchase and totals. You may order online with credit/debit cards via our secure server. If you prefer you print out your final cart contents page and mail it to us with your payment. Please print out your order form or online order confirmation e-mail for your invoice and receipt.

PRIVACY POLICY: Your information is transferred safely via a secure server. We collect only the information required to process your order. We do not use, sell or make available any client information to any other party.

PAYMENT OPTIONS: include debit or credit Visa, Mastercard, American Express and Discover cards. Charges will appear on your statement as "OnLine Purchase". Credit Card purchases are shipped without delay (unless your credit card charge is declined by the bank). Your online payment information will be safely transferred on a secure server.

Please make all checks payable to OnLine Purchase.
Cashier's Check and Money Order purhcases are shipped upon receipt of payment.
Paying via mail by personal check causes a shipping delay, as we must receive confirmation that your check has paid before the merchandise can be sent. Checks usually pay in 3 to 10 days.

SHIPPING: Purchases are sent via United States Postal Service. Your order is wrapped in tissue paper inside the mailing container. There are no price tags or invoices included in the shipment.

Gift Purchases: We encourage you to include a message in the shipping instruction box and a gift card will be included at no additional charge. Include your request in the instruction box for $3.00 customized gift wrapping with regular or priority shipping (please mention the occassion).

The US Post Master recommends shipping Christmas orders by December 15th in order to be delivered on time.


Remember paying by personal check add 3 -10 days to these shipping times:

  • Economy Shipping is available for a number of items at $1.50 each, please allow up to 14 days for delivery in the U.S.

  • Regular Shipping provides delivery in 7 days in the U.S.

  • Priority Shipping receives priority handling and 2 - 3 day shipping service. You should receive your order within 5 days in the U.S. (average delivery time is 3 days).
  • International Shipping via U.S. Postal Service Global mail. You should receive your package in 5 - 10 days*. Rates are comparable to Express Shipping costs for many but not all destinations.
    *Some destinations require additional delivery time or may cost more - we will contact you via email for pre-approval if there is a shipping rate difference after you have placed an order online.


Contact Us
Contact information appears at the bottom of every page. Click on our email address below to open a blank form to complete and send to us. If you prefer to phone be prepared to leave a message, we are frequently in and out of the office but will be happy to return your call (and save you the long distance charges).

Send us e-mail at: info@costumesforanimals.com
Phone us at: OnLine Purchase 805-934-1334 pst
Or mail us at: Costumes for Animals, PO Box 7169, Santa Maria, CA 93456